Villa was in a great location outside space excellent handy for all shops and restaurants not too far from beach, plenty room in villa.

Villa was in a great location outside space excellent handy for all shops and restaurants not too far from beach, plenty room in villa.   

Having been caught up in the disruption caused by the volcanic ash cloud I have to say that I was thoroughly impressed with the way that Villaplus handled what must have been ...   [More]

Having been caught up in the disruption caused by the volcanic ash cloud I have to say that I was thoroughly impressed with the way that Villaplus handled what must have been a very difficult situation. Our departure was delayed by three days but our Villaplus representative, Tom, was incredibly reassuring, taking the time to ensure that we were kept up to date with the latest info every day. It relieved a lot of the concern and made our last few days enjoyable and relaxing rather than filled with stress and worry! Even though I don't believe they were obliged to, Villaplus allowed us to stay in our villa until Thomson could repatriate us and even in the first few days when the situation was very unclear, Tom still came to visit to reassure us that we had not been forgotten and we would not be left on our own just because our villa holiday was officially over. I know that Tom and the rest of the team in Mallorca were working incredibly hard to provide a top class service to their clients and I cannot thank them enough for all the running around they did and phonecalls they made on our behalf in an attempt to ensure that we got home safely and promptly! In addition to this, the villa was lovely, clean and in a great location. The pool was well maintained and clean, and even though I personally thought it was a tiny bit chilly to be swimming (what with it being early April), my four year old son went in every day, even in the rain! All in all, I cannot fault the service that Villaplus provided; you really did go above and beyond the call of duty in a completely unpredictable and unprecedented situation.   

We were very impressed with the standard of the accommodation. The facilities and location of this villa were excellent. We felt we had made a very good choice. Thank you.

We were very impressed with the standard of the accommodation. The facilities and location of this villa were excellent. We felt we had made a very good choice. Thank you.